You’re all booked in!

And I can’t wait to get started.

I’m so excited to work together to help grow your online traffic, convert visitors into customers, and increase your visibility with your target audiences online.

I know SEO can feel overwhelming, and this has probably been on your to-do list for quite some time. I’m honoured that you are trusting me with this important step for your business, and I look forward to seeing the impact we can make together!

I’ve worked with over 50 businesses and have driven results for sites across all industries, on every website platform, and with a wide range of needs – let’s just say, you’re in good hands.


Let’s dive in!

On this page, you’ll find:

      • Account Access & Getting Started
      • Communication Guidelines

  • FAQ’s
  • Next Steps


Account Access & Getting Started

To provide the most comprehensive service possible, I’ll need to access your website, Google Analytics, Google Search Console & Google My Business (if applicable). If you don’t have some of these set up, not a worry- I’ll make sure they’re put in place! If you do have these set up, I will need Administrative level-access to each profile.

Why Administrative Access?

Sometimes I need to create reports, update settings, or make changes that make sure your site is collecting the best data, integrated across your profiles, and fully optimized for SEO. By providing Administrative-level access, I’ll be able to make the updates I need without having to email multiple times for assistance or specific access to each setting.

Sharing Account Access

Below are links that will provide step-by-step guidance for providing access to your accounts:

You’ll be receiving an onboarding questionnaire shortly, which will provide me with all of the details and info that I need to get to know your business better, and tailor my services for your niche.


Communication Guidelines

My working hours are from 9am-4pm PST Monday-Friday. I check my emails frequently throughout the day and attempt to respond to all emails within 24 hours (not including weekends).

If you’d like to chat over the phone or Zoom, please set up an appointment in my calendar – this way I can make sure I’m prepared for our call, and make the best use of your time! My days are usually a mix of meetings, calls, and heads-down client work, so scheduling a call allows me to focus on your business during that time, while making sure that each client receives my undivided attention when completing their services.


FAQ’s

I’m new to SEO and don’t know all the terms and phrases – can you help me?

Absolutely! Here is a link to a blog post where I break down SEO terminology. I want to make sure you always feel informed and in-the-loop on the work I’m doing – there’s no such thing as a silly question, so always feel free to ask!

When will I start seeing results from my on-site SEO optimization?

This is a really unsatisfying “How long is a piece of string” answer – it depends. If you have a smaller target audience with limited competition (local service providers, niche products, etc.) or a well established site, you can see results in a matter of weeks. If you’re in a highly competitive industry it can sometimes take months and the support of ongoing SEO services, content strategy & link building to see results. You should be able to quickly see an improvement in your brand’s search result, and by identifying the right keywords for your site, we can track, monitor & optimize for target key phrases over time as a part of our ongoing SEO support.

How can I make the most of my blog posts?

Writing and publishing your blog posts is only the first step – and blogs can do so much for your business! In addition to living on your website, your blogs can be promoted on:

  • Social Media (Facebook, Instagram, Pinterest, LinkedIn, etc.)
  • Email Newsletters
  • Google My Business
  • Client/Sales Emails
  • Video/Youtube

What if I’d like to increase the scope of our work?

I’m always happy to jump in and help however I can! If you’d like to increase your retainer hours, optimize more pages, add blog posts to your package, or anything else, I’ll send a confirmation email outlining additional costs before beginning work. Once that’s approved in writing, I’ll add the amount for the increased work to your next invoice.

How do I know I’ll be happy with the final service? I’ve been burned before by other SEO providers!

It can be intimidating to trust someone with your website – I’m sure you’ve seen lots of big promises and not a lot of results from other service providers in the past. I have over 6 years of experience helping dozens of businesses achieve their SEO goals, using exclusively white-hat, high-quality, transparent strategies that have withstood algorithm updates, competition, and a changing business landscape. No spammy backlinks or keyword stuffing here! It is my priority to make sure you feel informed every step of the way, and I’m always happy to answer any questions you may have. By checking in at multiple points throughout your service, we can quickly flag any adjustments that should be made, and ensure that you’re happy with the changes being made to your site.


Next Steps

Now that I have the access and information I need, I can get started on your services! I always check in at each stage to make sure we’re all on the same page – from keyword research, to blog topics, writing, optimizations, and more, you’ll be able to provide approval at each stage of my work to make sure you’re happy with the final result.

If you ever have any questions, feel free to shoot me an email or set up a meeting, and I’d be happy to connect!

I’d love to stay connected online as well – feel free to follow my Instagram account where I share SEO tips & insights, entrepreneurship musings, and shout out my amazing clients (like you!)

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